Privacy Policy

Last Updated: April 5, 2026

Luma Therapy and Wellness

18333 Preston Rd Ste 375 Dallas, TX 75252

contact@katerinacounseling.com

Overview

This Privacy Policy describes how Luma Therapy and Wellness (“we” or “us”) collects, uses, and shares your personal information when you use our website katerinacounseling.com (the “Site”). This Privacy Policy applies to all site visitors to the site. By visiting and using the website, you accept and agree to be bound by the terms, without modification, of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site.

Information We Collect

We may collect your name, email address, phone number, and any information you choose to share in a contact form. We may also collect limited technical data such as IP address, browser type, and pages visited.

How We Use Your Information

We use your information to respond to inquiries, communicate about potential services, and improve website functionality. We do not sell, rent, or trade your personal information.

Important Note About Confidentiality

Submitting a contact form or email does not establish a therapist-client relationship. Information submitted may not be fully secure or HIPAA-compliant, and should not include highly sensitive or urgent information.

HIPAA Notice

This website and its contact forms are not intended for the transmission of Protected Health Information (PHI). By submitting information, you acknowledge this limitation.

Third-Party Services

This website may use third-party services such as Google (including Google Forms and reCAPTCHA), which may collect information according to their own privacy policies.

Data Security

We take reasonable steps to protect your information; however, no method of transmission over the internet is completely secure.

Information may be stored using secure, encrypted, cloud-based systems designed to protect your privacy. Where applicable, HIPAA-compliant platforms are used for client-related information.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Children’s Privacy

This website is not intended for children under 18, and we do not knowingly collect information from minors.

Crisis & Emergency Disclaimer

This website is not monitored for emergencies. If you are in crisis, call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Contact

contact@katerinacounseling.com